On Sunday, Amazon Web Services (AWS) reported experiencing issues with its sign-up process, leaving users with error messages. The problem was not limited to AWS or Alexa; Amazon’s mobile app was also affected, adding to the service disruption. AWS, the cloud service division of Amazon.com, is currently conducting an investigation into the matter.

According to Downdetector.com, thousands of users experienced difficulties accessing Amazon Web Services on Sunday. The outage also affected Alexa, Amazon’s voice assistant, with more than 15,000 Downdetector users reporting issues at the height of the disruption. Furthermore, users reported difficulties accessing Amazon’s mobile app, which added to the service disruption.

At this point, Amazon has not given any details regarding the cause of the outage or a possible timeline for resolution. Downdetector.com monitors outages by collecting status reports from various sources, including user-submitted errors on its platform.

AWS is a significant player in the cloud services market, with a market share of approximately 32%. The service disruption could have far-reaching implications for the company, potentially causing significant revenue losses and impacting customer trust. AWS has experienced outages in the past, with a 2017 outage costing the company an estimated $150 million in losses.

It is unclear how many users were affected by the outage or how long the disruption lasted. AWS has not released any further details regarding the issue at this time. It is critical for cloud service providers to maintain high levels of reliability and uptime, given the critical nature of many of the services they provide. Any disruption to service can have a significant impact on businesses and consumers alike.