OpenAI’s popular AI platform, ChatGPT, recently experienced a significant global outage, leaving users unable to access its services. The outage also affected the newly launched AI video generator, Sora. Users attempting to log in were greeted with an error message stating, “ChatGPT is currently unavailable. Status: Identified – We have identified the issue and are working to roll out a fix.”
OpenAI’s Official Statement
Acknowledging the disruption, OpenAI stated their official X (formerly Twitter) account:
“We’re experiencing an outage right now. We have identified the issue and are working to roll out a fix. Sorry, and we’ll keep you updated!”
The company has since resolved the issue on both its website and ChatGPT application, although no formal confirmation of the fix has been issued at the time of writing.
Outage Timeline and Reports
According to Downdetector, the outage began at approximately 4:30 AM IST. During the peak of the disruption, the platform recorded nearly 29,000 reports globally, indicating the widespread impact of the issue.
Broader Service Interruptions
Interestingly, OpenAI’s outage coincided with disruptions on other major platforms, including Instagram, WhatsApp, and Facebook.
WhatsApp: Over 30,000 reports were logged in India during its outage. Fortunately, services were restored later that night.
Instagram: Recorded approximately 35,000 outage reports in India, indicating significant user inconvenience.
These simultaneous outages across major platforms raised concerns among users about the stability of online services.
Conclusion
While OpenAI has made strides to restore its services, the widespread outage highlights the challenges of maintaining seamless global operations for AI platforms and other digital services. Users can expect updates from OpenAI on their social media channels.
Such outages underline the importance of robust infrastructure and prompt communication to manage user expectations and ensure timely resolutions.
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