OPPO has launched a cross-country warranty service, allowing select smartphone models purchased in the Gulf Cooperation Council (GCC) countries to enjoy warranty and repair services across India and GCC regions. This initiative highlights OPPO’s commitment to providing seamless support for its users on the go. Here’s a breakdown of the new service and what it means for OPPO customers.

OPPO Launches Cross-Country Warranty for Smartphones in GCC and India Seamless Support for Select Models Across Borders - Before You Take (1)

Key Points

Cross-Region Service: OPPO now offers cross-country warranty services between GCC countries and India.

Eligible Models: The cross-country warranty covers models like the OPPO A series, Reno series, and F series.

Free Service Access: Users with a valid warranty can access free repairs and updates, starting October 31.

Extended Support: OPPO provides repairs for out-of-warranty devices, making assistance available regardless of warranty status.

Activation Requirement: The warranty period starts when users activate their E-Warranty card.

OPPO’s Cross-Country Warranty Program: An Overview

OPPO’s cross-country warranty service now covers authorized service centers across India and GCC countries, including Saudi Arabia, Bahrain, Qatar, Kuwait, the UAE, and Oman. This service is limited to specific devices, ensuring users receive uninterrupted support regardless of their location within these regions. The launch of this program reinforces OPPO’s dedication to accessible, user-friendly service, especially for frequent travelers and expatriates.

Eligible Devices for Cross-Country Warranty Services

Currently, the warranty program includes a range of popular OPPO models to ensure wide coverage. The supported models include:

OPPO A3x

OPPO A3

OPPO A3 Pro 5G

OPPO Reno 12 Series

OPPO F27 Pro+ 5G

This range includes many of OPPO’s popular models, with plans to possibly expand this list in the future.

Service Availability and Requirements

Starting October 31, eligible OPPO users can access warranty services by presenting their purchase receipt and warranty card at any authorized OPPO service center in the GCC or India. The key services offered include:

Warranty-Based Services: Users within the warranty period can access free repairs and system upgrades.

System Updates: OPPO offers complimentary system upgrades for in-warranty devices, enhancing functionality.

Out-of-Warranty Support: For devices beyond the warranty period, OPPO provides paid repair services.

Important Guidelines for Users

OPPO advises customers to back up their data before service center visits, as repairs or system upgrades may involve data loss. The warranty coverage begins once users activate their E-Warranty card, ensuring protection throughout the active period.

Strengthening Customer Experience

This cross-country warranty service underscores OPPO’s commitment to convenient, accessible support. By offering a regional warranty solution, OPPO enhances user convenience, ensuring seamless assistance for users traveling or living across the GCC and India.

Final Thoughts

OPPO’s cross-country warranty service provides a hassle-free experience for users, strengthening customer loyalty and satisfaction. The brand’s dedication to improving after-sales support establishes a new standard for smartphone service quality, ensuring OPPO users enjoy uninterrupted care and assistance across multiple regions.